To learn how to check Vietnam evisa status, open the external government portal evisa.gov.vn and enter your registration code, application email, date of birth (DD/MM/YYYY) and a captcha. A passport number alone can’t be used for the search. Standard processing takes 3 to 5 working days in Vietnam’s UTC+07:00 timezone.
This guide is written for UK travellers who’ve already submitted an application and want to track it before departure. We’re an independent travel information site, not a government page, so we don’t charge fees or submit applications on your behalf.
What You Need Before You Check Vietnam eVisa Status
The government search form asks for four exact inputs, and it won’t return a result without all of them:
- Registration code (also called Visa Application No.) – an alphanumeric string starting with E plus country and date identifiers, e.g. E250702USA52585630045.
- The email address you used on the application – typed exactly as submitted.
- Your date of birth – the form takes the full date, or a year-only option if that’s all you know.
- The security code (captcha) shown on the page.
Use only the external government portals: evisa.gov.vn, evisa.xuatnhapcanh.gov.vn or thithucdientu.gov.vn. Commercial agencies charge a service fee for a form that is free on the government portal; sites impersonating the Immigration Department are a separate fraud risk.
Your surname or passport number alone won’t work, so take a screenshot of the registration code the moment you submit.
Step-by-Step: How to Check Vietnam eVisa Status Online
Open the search tab
on evisa.gov.vn (labelled Search / Check application status)
Enter your details
Registration code, registered email and date of birth
Type the security code
The captcha shown on the page
Click search
Read the result page
Direct government vs agency applications
If a third-party visa agency filed your application, they used their own internal email address, not yours. The government form matches the email on file, so you usually can’t look the application up at all. Track those applications through your agency account or Order ID instead.
| Fields the search accepts | Fields it doesn’t accept |
|---|---|
| Registration code | Passport number alone |
| Application email | Surname alone |
| Date of birth + captcha | Agency Order ID |
Only have your passport number? You can’t search with it, but you can still recover the code – check your bank statement to see which provider took the payment, then follow the recovery steps below.
Vietnam eVisa Status Labels Explained
Each label on the result page tells you which stage your dossier has reached and what to do next. Check the portal rather than waiting for email – no notification is sent if your application contains errors.
| Status label | What it means | Your next action |
|---|---|---|
| In processing | Under review by immigration | Wait; no action needed |
| Granted / Approved | e-Visa issued | Download the PDF and print it |
| Amended Application | Corrections requested | Fix the flagged fields and resubmit |
| Pending for payment | Fee unpaid or transaction failed | Use “Click here to edit and pay visa fee” |
| Denied / Rejected | Application refused, reason shown | Fee is non-refundable; review the reason |
| Unknown | Input mismatch or record not indexed yet | Recheck your details; wait 24 – 48 hours |
Once you see Granted, download the e-Visa PDF from the tracking screen and check the validity dates, passport number and name on it. Confirm the port of entry matches your flight: e-Visa holders can only cross at government-approved checkpoints – 27 land gates, 15 air gates and 39 sea port gates.
How to Fix an “Amended Application” Status
This label means an immigration officer wants you to correct something before they can decide. Click the “Click here to edit” link on the status page and work through the usual triggers:
- Passport scan: the passport bio-page scan was unclear or incomplete. Re-upload a sharp, complete scan.
- Vietnam address: a hotel name or district alone isn’t enough – enter the complete address of your accommodation in Vietnam.
- Children on your dossier: minors who hold their own passports must apply separately. Remove them from your form.
Amendments add time – allow roughly one to two working days on top of the standard processing period.
How to Recover a Lost Vietnam eVisa Registration Code
Lose the code and you can’t search – but you can usually get it back yourself in a few minutes:
Search your inbox
Look for messages from the Immigration Department in your spam or junk folder
Check your card or bank statement
Identify which company charged you, then contact that provider
Review your browser history
Confirm which portal you used
Contact support
Still nothing? Submit a ticket at evisa.gov.vn/support or email [email protected], giving your full name, passport number, date of birth and transaction date
One error you can’t fix online: if you mistyped your email address on the application, the code never reached you and the field can’t be edited. Contact support, or start a new application.
Two more dead ends to know about. Applications submitted while you’re inside Vietnam are automatically rejected – you must apply from abroad. And if a payment failed on certain drafts, you can’t repay on the same form; you file a fresh application.
If your status hasn’t changed for 5 – 7 working days, recheck for correction requests. After 10 working days with no movement, contact support at [email protected] or call the hotline listed on evisa.gov.vn (02438257941).
Processing Times and UK Timezone Maths
Processing takes 3 to 5 working days, excluding the submission day, weekends and Vietnamese public holidays. The clock starts once the Immigration Department has your full payment and a complete dossier.
Here’s the UK catch: Vietnam sits at UTC+07:00, seven hours ahead of GMT (six ahead of BST), so the working days are counted on Hanoi’s clock, not yours.
| You submit from the UK | What happens in Hanoi | Realistic status update |
|---|---|---|
| On the day you submit | The submission day isn’t counted | The clock starts on the next working day |
| Just before a weekend or Vietnamese public holiday | Non-working days aren’t counted | The wait stretches across more calendar days |
| While your fee is unpaid or your dossier is incomplete | Processing hasn’t started | The clock starts once payment and paperwork are complete |
Common Mistakes to Avoid
- Searching by passport number only – the form rejects it. Recover your registration code first.
- Checking too early – records submitted in the past 24 – 48 hours may not be indexed yet, so “Unknown” isn’t a refusal.
- Waiting for an email – check the portal, as above.
- Tracking agency bookings on the government form – use your agency account or Order ID instead.
- Flying without a printed copy – airlines and border control want a printed hard copy; a phone screen isn’t guaranteed to be accepted.
Frequently Asked Questions (FAQ)
How do I check my Vietnam eVisa status if I have not received a confirmation email?
Go straight to evisa.gov.vn and enter the registration code you noted at submission, together with your date of birth. You don’t need the confirmation message itself, but you do need the email address used on the application.
Can I check my Vietnam eVisa status with only my passport number and date of birth?
No. The form requires the registration code as the main key, alongside your application email, date of birth and captcha. Recover the code through your inbox, bank records or a support ticket before searching.
What does the ‘Amended Application’ status mean and how do I fix it?
Immigration needs corrections before deciding. Open the “Click here to edit” link and fix the flagged items – typically a blurry passport scan, an incomplete Vietnamese address, or children with their own passports on your dossier. Expect the corrections to add roughly one to two working days before the decision.
Why does the Vietnam eVisa lookup show ‘Unknown’?
Usually an input mismatch: a typo in the registration code or email, or a wrong date of birth. Records submitted within the past 24 – 48 hours may also not be indexed yet.
How long does it take for Vietnam eVisa status to update?
Plan for 3 to 5 working days, counted in Vietnam’s UTC+07:00 timezone and excluding weekends and Vietnamese public holidays.
Can I travel with a digital copy of my approved Vietnam eVisa on my phone?
Don’t risk it. Airlines and border control expect a printed hard copy of the PDF; a phone screen isn’t guaranteed to be accepted. Print it before you leave home.
How do I contact Vietnam Immigration support if my eVisa status is stuck?
Email [email protected] or [email protected], or use the form at evisa.gov.vn/support. Include your full name, passport number, date of birth, registration code and transaction date.
Why can’t I check my status on evisa.gov.vn if I applied through a travel agent?
Agencies submit applications under their own internal email addresses, which aren’t revealed to you. A search with your own address therefore usually won’t find the record. Track through your agency account or Order ID instead.
Sources and Further Reading
- evisa.gov.vn – e-Visa Search: the government search form for checking your application status.
- evisa.gov.vn: the main government e-Visa portal, including fees and support contacts.
- evisa.xuatnhapcanh.gov.vn: check application status and download an approved e-Visa.
- immigration.gov.vn: the Vietnam Immigration Department portal.
- thithucdientu.gov.vn: the Vietnam National Electronic Visa system.
Rules can change, so check the government portal before you travel.
